In most business tendency surveys, respondents usually have three options of choice, such as up, same and down. The balance is then calculated by subtracting the up percentage from the down percentage. When analyzing balances only, the full information about the answers structure is rejected. To avoid this, it is appropriate to supplement the balances with additional rate: the percentage sum of positive and negative answers. In the paper use of this indicator will be talked over and exemplified by GUS (Central Statistical Office) questionnaire data.
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